Updated: July 6, 2025
This policy clarifies the standardized procedures for Loongwa Print Print to handle trademark and copyright infringement disputes, ensuring compliant customized product services while safeguarding intellectual property owners\’ rights.
The [Brand Name] belongs to [Company Name] Co., Ltd. The company provides customized product manufacturing services, including client-designed or uploaded content.
Under the User Service Terms, clients must guarantee their provided designs or content hold legitimate IP rights. Order placement confirms agreement to protect [Company Name] from infringement-related liabilities.
To file a complaint about infringing content on the Loongwa Print Print platform, submit the following to
[email protected]:
- Complete contact details (address, name, email, phone, enterprise name if applicable);
- Trademark/copyright registration certificate (from official authorities, e.g., Intellectual Property Office).
- Screenshots, JPG/PNG files, links, or PDF documents of the infringing content;
- Clear specification of infringing materials on the platform with infringement grounds.
If not the right holder, include a power of attorney and proof of agency.
The customer service team will investigate and respond in writing within 10 working days of receiving the complaint.
Confirmed infringements will prompt:
- Immediate removal of disputed content;
- Notification to the infringing client with complaint details, recommending direct negotiation with the right holder;
- Flexibility to adjust procedures for optimal resolution.
Since its founding, Loongwa Print Print has pursued the mission of \”creating eco-friendly customized production services\”:
- Data: UK-localized production for Europe/US/Canada reduces carbon emissions by 0.69–1.64 metric tons CO₂ vs. China-exported products;
- Strategy: Local manufacturing to minimize transportation-related emissions.
All products use recycled acrylic (landfill-reclaimed), recycled metals, and FSC-certified wood/paper, upholding environmental commitment from raw materials.
For IP policy or eco-production inquiries:
Special Note
We respect every artist’s creative output and the dedication behind each design. To protect IP, we strictly prohibit sharing client designs with third parties without explicit permission.
